How to Properly Remove and Insert a Charging Station Gun

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How to Properly Remove and Insert a Charging Station Gun

Removing the Charging Station Gun

  1. For AC Charging Stations:
    • Hold the charging gun handle with one hand.
    • Press down the micro switch on the charging gun.
    • Pull out the charging gun with force.
  2. For DC Charging Stations:
    • Hold the charging gun handle with one hand and support the gun with the other hand.
    • Lift the gun until the micro or sliding switch is parallel to the ground.
    • Press down the micro switch (or slide the switch forward if it’s a sliding switch).
    • Pull out the charging gun with force.

Inserting the Charging Station Gun

  1. For AC Charging Stations:
    • Hold the charging gun handle with one hand.
    • Insert it back into the charging station port or vehicle charging port.
    • Listen for a “click” sound to ensure it is correctly inserted.
  2. For DC Charging Stations:
    • Hold the charging gun handle with one hand and support the gun with the other hand.
    • Lift the charging gun until the micro switch (or sliding switch) is parallel to the ground.
    • Insert it back into the charging station port or vehicle charging port.
    • Listen for a “click” sound to ensure it is correctly inserted.

Locking and Unlocking the Charging Gun

  1. For AC Charging Stations:
    • Sometimes, the charging gun might get locked due to vehicle settings. You can try the following steps to unlock it:
      1. Unlock the Vehicle:
        • If the vehicle is locked while charging, press the unlock button on the vehicle’s remote key.
        • If the vehicle is not locked, first press the lock button on the door handle, then press the inner side of the door handle to unlock.
      2. Unlock Charging Port:
        • After unlocking the vehicle, the mechanical lock between the vehicle’s charging port and the charging gun will release.
  2. For DC Charging Stations:
    • The locking and unlocking depend on the “indicator lights” on the charging station:
      1. If Both Power and Running Lights are On:
        • Press the “stop charging” button in the charging order.
        • If the running light goes off, proceed to remove the gun.
        • If the running light does not go off, a four-digit unlock code will appear.
        • Enter this code on the charging station screen to stop charging and remove the gun.
        • If the running light still does not go off, press the emergency stop button, wait for the running light to go off, then reset the emergency stop button and try again.
      2. If Only the Power Light is On:
        • Directly proceed to remove the gun.
      3. If Both Power and Running Lights are Off:
        • The charging station is off, and you cannot remove the gun. Contact customer service at 400-805-56778 for assistance.

Safety Reminders

When removing the charging gun, be careful to avoid injury due to inertia. Do not use excessive force to prevent damage and ensure convenient use for other users.

By following these steps, users can ensure a smooth and safe experience when handling charging station guns.

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